For Alliance property questions including:

• Participation in Bilt Rewards as an Alliance Property
• Questions about payments
• Bank or Cash reconciliation questions

Submit a ticket

For resident-related questions including:

• Signing up or logging in
• Earning or using points
• The Bilt Mastercard status

Residents should reach out directly to support@biltrewards.com or use chat within the app.

They can also explore the resident FAQ help center at

FAQ help center

For marketing needs such as:

• Bilt Rewards Alliance emblem
• One Pager about Bilt
• Bilt table top plaque

Contact activations@biltcard.com